Flawless Paws VA
Virtual Assistant & Admin Support for UK Pet Businesses
Discover how I can support you
Email inbox management
Monitoring inbox daily/weekly
Organising emails
Inbox detox
Marking priority emails
Calendar organising
Scheduling reminders
Calendar blocking
Arranging appointments/meetings
Customer care
responding to client enquiries
taking bookings
client onboarding
Social media
Post scheduling
Community management
Website updates
Maintaining blogs
Checking for errors
Updating branding
Managing store products/bookings
Mailing lists
Creating and maintaining a mailing list
Scheduling newsletters
Email funnels
Lead magnets for Launches
Ordering equipment/ stock
Maintaining google and bing business profiles
Adhoc errands
Please ask if there are other tasks you'd like to include in your package as they may be possible.
Monthly retainers
If you need regular support, a monthly retainer is the perfect way to secure my time and keep your business running smoothly. Retainers start from 10 hours per month for £300. Giving you consistent support without the stress of managing every task yourself.
How it works:
Pre-agreed monthly hours guarantee my availability in advance
Time-tracking software with a weekly report provided so you know exactly how your time is being spent
You’ll be notified as you approach your retainer limit, so we can add extra hours or prioritise tasks if needed
All payments are required upfront, and invoices are issued 7 days before the last day of the month.ipsum dolor sorem ipsum dolor
If this doesn’t quite suit your needs, we can create a personalised package tailored to your business.
Ideal for dog walkers, groomers, pet sitters, dog trainers and equestrian businesses.
Discover how I can support you
If you don’t need regular support, ad-hoc or one-off tasks are available to help you tackle specific projects or catch up on admin without committing to a monthly retainer. Minimum of 2 hours, at £35 per hours.
How it works:
Time-tracking is used so you can see exactly how your hours are spent
Ad-hoc support is charged at £35 per hour, with all payments due upfront
Interested in starting some ad-hoc work with Flawless Paws VA? Get in touch today and we’ll discuss what support would suit you best.
FAQs
Frequently asked questions
I offer virtual assistance services to small UK businesses specialising in the pet industry.
I also offer 121 dog hoopers lessons in Redbourn, Hertfordshire. Take a look at my hoopers website for more information.
We offer monthly retainers and adhoc VA services. We can provide help with email inbox management, customer care, calendar management, social media scheduling, inbox detox, website updates and more. Take a look at our services page to find out more details.
Retainers are paid up front monthly. An invoice is issued around 23rd of each month. Payments should be made electronically (e.g. via BACS) within 7 days of receiving the invoice before the 1st of the following month.
Adhoc work is also required to be paid up front. An invoice will be issued before work begins.
I use a tracking tool to monitor how much time is used and on which task. You will receive a weekly report to keep you informed. I will also update you if you're getting close to running out of your retainer hours. We can then decide to add more hours or reduce tasks if needed.
Your hours include all the time spent on your tasks, as well as any communication we have with you or your team, via email, messenger or video calls.
For monthly retainers, there is a minimum of 10 hours per month for £300.
For adhoc work, there is a minimum of 2 hours at £35 per hour.
You can reach Flawless Paws VA via email at nicola@flawlesspaws.co.uk or through our contact form
Flawless Paws VA is built on experience, I understand the pressures that come with juggling clients, admin, and growth. Offering flexible, reliable support designed specifically for pet professionals. I take care of the tasks that drain your time and energy, so you can focus on your clients, your animals, and building the business you love.
A virtual assistant is a person designed to help with administrative, organisational, or task-oriented work remotely. VAs can handle a variety of tasks, depending on their specialization, such as managing emails, scheduling appointments, social media management, customer service, and more. They are often freelancers or contractors, who provide personalised support to individuals or businesses.
- Cost-effective: small businesses save on hiring staff.
- Time-saving: delegating routine tasks frees up your time for more important activities that require your focus.
- Focus on Core Tasks: by outsourcing administrative or routine work, you can focus on higher-value tasks, such as business strategy, personal development, or client engagement.
- Enhance your work/life balance: you can reduce stress and avoid burnout, giving you more time for family, personal interests, or rest.
- Flexible: virtual assistants can work to fit your business needs, making them ideal for busy schedules.
