business
Helping UK pet business owners make the backstage of their business more efficient, using AI, systems and practical support, so they have more time and space to grow and focus on the front stage their clients see.

You started your business because you love working with animals. The walks. The grooming. The training. The daycare. The pet sitting. The happy clients.
But nobody tells you just how much of running a successful pet business happens behind the scenes. The emails. The systems. The client journeys. The organisation. The planning. The admin.
So naturally, the client work comes first. The pets get looked after. The clients get looked after. The business often gets whatever energy you have left, squeezed into evenings, weekends or "when I get chance."
But what if some of the things taking up that precious time didn't always need you to do them yourself?
What if there were simple ways to make some of the repetitive work happen for you, use AI to help with the things that take up your time, and make the business behind the business work a little more efficiently?
You don't need to hand your business over to AI or automate everything. You stay at the heart of your business and your clients stay at the front of it. It's about finding the things that could be done more simply, more efficiently or with a little help from technology.
That's where Pet Business Backstage comes in.
A successful pet business isn't just built through the work your clients see. It's built by what happens behind the scenes too. When the backstage of your business is organised, supported and working efficiently, and you're finding smarter ways to do things, everything else gets easier too.
Working evenings and weekends catching up
Worrying you've forgotten something
Doing everything manually because that's how you've always done it
Knowing there must be better ways of doing things, but not knowing where to start
Spending too much time on repetitive business tasks
Feeling like the business side gets squeezed into the gaps
Curious about AI, but unsure how it can genuinely help your business
Feeling like you're working harder than you need to
Wanting to improve your business but struggling to find the time
Feeling like you're figuring it all out on your own
Saving time and getting some of that freedom back
Knowing exactly where to focus your time and energy
Finding smarter, more efficient ways of working
Using AI where it genuinely helps your business
Having simple automations taking care of some of the repetitive work
Having more breathing room to improve and grow your business
Giving your clients a better experience without losing the human touch
Spending more time doing the work you love
Feeling like you've actually achieved something for your business
Feeling supported by a community of people who understand
Pet Business Backstage is a membership for pet business owners who are done doing it all alone. Inside, you get ongoing practical support, smarter systems and a community, helping you find better ways to run your business so you can spend less time on the things that don't need you.
You'll discover how AI, automation and simple systems can help you work more efficiently, save time and improve the way your business runs, without losing the human side of your customer experience.
It's not another course full of theory. It's practical guidance, simple systems and support from a community that understands the reality of running a pet business, whether you're just starting out or you've been doing this for years.

What's inside
Inside, you'll find real, practical help with things like: setting up simple email systems that run themselves, streamlining your client booking journey, using AI to save time on admin, organising your business so nothing gets missed, and building simple automations for the repetitive tasks.

Lessons
A growing library of practical lessons to help you find better ways of running your business, save time and make the business behind the business work more efficiently.

A live call
A monthly Q&A where you can bring your questions, challenges, ideas and get practical support. Recorded if you can't make it live.

Support
A private Facebook community where you can ask questions, share what you're working on and get support from other pet business owners who understand the reality of running a pet business.

A monthly focus
Giving you something practical to work on, helping you find a way to make an area of your business easier or more efficient.

Accountability
To help you actually put things into practice, rather than simply learning about them and moving on.

Celebration
Space to share your wins and reflect on the progress you've made with other pet professionals.
There's no required order and nothing to complete from start to finish. You start with whatever area of your business you'd most like to make easier or more efficient right now. Over 20 lessons already live across 9 different modules. New lessons are added regularly based on real member questions.

The industry
You're a UK pet business owner who spends your days looking after pets and clients, while also trying to keep on top of everything that happens behind the scenes.

The reality
You know there are probably better ways of doing things, but finding the time to step back, work it out and put them in place can be difficult.

The opportunity
You're curious about AI, automation and smarter ways of working, and want to find out how they could genuinely help your business without losing the human touch.

The support
You want practical support from people who understand the pet industry, so you can make changes that save time, improve your business and give you a little more breathing room.
You just need to take one small step towards building the business behind the business.

Have everything organised already

Find hours of spare time every week
Work through every lesson in order
Feel like you are doing this alone

I'm Nicola
I've worked in the pet industry for 20 years, including almost 15 years running my own grooming business.
So I know what it's like to spend your days looking after clients and their pets, then realise there's a whole other business waiting for you when you get home.
These days, alongside teaching Hoopers, I also work as a virtual assistant supporting other pet businesses with their admin.
That means I've seen the behind-the-scenes side of pet businesses from both sides, running my own and helping other pet business owners with theirs.
I've also become increasingly interested in finding better ways of working, including using AI, automation and simple systems to take some of the repetitive work off your plate.
That's why I created Pet Business Backstage.
A place for pet business owners to get practical support with the business behind the business, from someone who understands the industry and the reality of running one.
You don't need to change everything. We can start with the things that would make the biggest difference to you right now.
Pet Business Backstage
£20 £15/m for the first 10 members for life
A growing library of practical lessons to help you find better ways of running your business, including systems and automations
Practical resources to help you put things into action without starting from scratch
A private Facebook community where you can ask questions, share what you're working on and get support
Monthly live Q&A calls, recorded if you can't make it live
Real, ongoing support, with new lessons added based on what members actually need
Cancel anytime, no lock in, no long term contract.
Founding member price £15 per month for the first 10 members
You give your clients your best every day.
Your business deserves that same care and attention.
Give yourself the support to make the business behind the business work better, save time and create more space for what matters to you.
I'd love to welcome you inside Pet Business Backstage.

Pet Business Backstage is for pet business owners who want to find better, more efficient ways of running their business behind the scenes.
Maybe you're already feeling the pressure of too much admin, or maybe you're simply curious about what could be made easier. Inside you'll find practical support, systems, automation and AI to help you save time, improve your business and get some breathing room back.

Not at all.
Pet Business Backstage isn't designed to be worked through from start to finish.
Start with the area that you feel is taking up most of your time. You can move around the membership as your business changes and come back to lessons whenever you need them.

Pet Business Backstage has been created specifically for pet businesses, so the examples, resources and discussions are all tailored to the pet industry.
However, many of the systems, processes, automations and business principles can be applied to other businesses too.
If you don't run a pet business, you'll still find plenty of value, but some of the examples and discussions will naturally focus on the pet industry.

Many established pet business owners join because they know their business works, but they want the behind-the-scenes to work more efficiently.
The membership helps you review, simplify, automate and improve your systems so your business continues to support you as it grows.

Yes.
Your membership is paid monthly, so you can cancel whenever you need to.
If you decide to rejoin in the future, you'll join at the membership price available at that time. Previous membership rates, including the Founding Member price, won't be reinstated once you've cancelled.

Your membership includes access to a growing library of practical lessons to help you find better ways of running your business, save time and make the business behind the business work more efficiently., a private Facebook community, monthly live Q&A sessions and a monthly focus to help you make steady progress in your business.
The aim isn't to give you more to do. It's to help you simplify and strengthen the behind-the-scenes of your business.

That's entirely up to you.
The lessons are designed to be practical and easy to work through, so you can fit them around your business. You might spend an hour working through a lesson and implementing the action steps, or simply dip in to find the answer to a question or download a template.
The membership is designed to fit around your business, not become another thing on your to-do list.

You're very welcome.
You don't need to have an established business or lots of systems already in place to join.
In fact, starting with some simple, efficient ways of working can save you time and frustration as your business grows. You can use the membership to build good foundations, learn how AI and automation could help you, and put simple systems in place as you need them.
You don't need to know exactly what you need yet. You can start with what's relevant to you now and build from there as your business develops.

I don't believe in adding content for the sake of it. Pet Business Backstage grows thoughtfully, with new lessons, templates and resources added when they'll genuinely help members.
Some new ideas come directly from the questions members ask and the challenges they're facing, so the membership evolves alongside the community.
This means the content stays practical, relevant and focused on what pet business owners actually need, rather than becoming a library full of content that's never used.
Alongside the growing resource library, you'll also have monthly live Q&A sessions, a monthly focus and ongoing support inside the Facebook community.

The membership is designed for people who feel exactly like that.
You don't have to work through everything or keep up with lots of new content. Start with the area that's causing you the biggest headache, take one small step at a time and use the community whenever you need support.
The aim isn't to take up more of your time. It's to help you create more of it.
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